Frequently Asked Questions
Please read our FAQ before sending us a message.
We are professional in R&D and producing sanitary wares, like toilets, wash basins, squatting pan, cabinets, and the relative bathroom products. We offer one stop services and supply relative products. We are experienced in building projects in many countries, set up all products for bathroom in need.
Our company has our own production facilities both in Chaozhou and Kaiping city, and a sales center in Foshan city. We have very strong R&D team and strict QC team, which guarantees the most stable quality for all products. We try our best to offer the most competitive price, high quality and best service.
No MOQ for sampling. Sample fee would be returned from the batch order after sampling.
Generally, our MOQ is 100 pieces for each model.
If you need a small quantity order, we advise you to place an order of 10 cubic meters, which will save some charge from shipping. We accept orders with mixed models.
If you just want to buy one pieces or less than 10 pieces, we will quote you EXW price. You can arrange your Chinese shipping agent to pick up the goods from our factory, or let us ship the goods to your agent’s position. Please contact our professional sales team to negotiate more details.
With over 15 years of manufacturing experience, we have a complete process of Quality Control system from selection of raw materials to the final testing of finished products, to make sure all our delivered items are in compliant with international quality standards.
Our 5-person QC team is active in inspection of raw materials, in-process QC and final QC to all batches of products to make sure all delivered items are qualified with international standards.
Not only our QC team but also our whole experienced production team are the most reliable assurance for the guaranteed quality. Quality-is-life is deep in our mind, running to all parts of our body through the blood, which always reminds us to work properly and carefully on the products.
Our regular payment terms is 30% by T/T as deposit, and 70% by T/T before loading.
Relevant photos of finished products will be provided before requesting for your balance payment.
Regular lead time is from 2 to 4 weeks, depending on the quantity of your order, normally one 20’ container order is ready in 4 weeks.
Paid samples are provided, and the sample fee will be refunded from the batch order. In general, all samples would be shipped by UPS, DHL, FedEx.
Our heavy-duty package is strong enough for overseas shipping, the 5-layer carton box and plywood packing we use are export standard.
Yes, both OEM and ODM services are available from us. We can help you with your product R&D, customized package design, Logo printing, etc.
No MOQ for sampling. Sample fee would be returned from the batch order after sampling.
Generally, our MOQ is 100 pieces for each model.
If you need a small quantity order, we advise you to place an order of 10 cubic meters, which will save some charge from shipping. We accept orders with mixed models.
If you just want to buy one pieces or less than 10 pieces, we will quote you EXW price. You can arrange your Chinese shipping agent to pick up the goods from our factory, or let us ship the goods to your agent’s position. Please contact our professional sales team to negotiate more details.
CONTACT US
If you’ve got a question regarding any of our products, or you need to get in touch for any other reason, please fill out this form below and we’ll get back to you as quickly as possible.